FAQ
Over the years, we have collected many useful tips & tricks from our own experiences and discussions with consumers and are providing them to you here. If you should nevertheless have questions or suggestions that you cannot find any information on here, please feel fee to contact us at any time via chat, e-mail or telephone – we will be pleased to help you further.
- Application of an effective Tick repellent (e.g. HEROPIC NATURE Tick repellent)
- Solid shoes and body-covering, fitting clothes.
- Avoid bushes, high gras and shrubs
- Systematically search your body for ticks after a stay outdoors.
The ticks are to be removed as early as possible as they can transmit diseases. The most important ones are the pathogens of lyme disease (bacteria) and tick-borne encephalitis (viruses).
- The longer the suction lasts, the more likely is a transmission of pathogens.
- On average, an infection with Lyme disease bacteria takes 12-24 hours.
- The transmission of TBE viruses, however, begins immediately after the tick bite.
The tick should be removed as soon as possible with a tick card or with a thin pair of tweezers directly over the skin and with a continuous pull. Do not crush the tick while pulling it out! For more detailed information you can follow this link.
No, as sun burned skin must heal first before cosmetic products are applied to the skin. In this case we recommend to protect the damaged skin with clothes.
- Yes, HEROPIC STRONG can be used with children of 12 years. Always apply the product according to the instructions
- HEROPIC NATURE Mosquito and Tick repellent can be used for children of the age of 1.
- As the insects can detect even the smallest untreated skin area, always apply HEROPIC mosquito or tick repellent evenly and completely according to the instructions for use
- Always apply HEROPIC mosquito or tick repellent as the last step, after the sun cream and cosmetics. It is recommended to use the product under thinner clothes, as mosquitoes can bite through thin fabrics